terms of use & sale

seller

OPEN HEART — Loan Alix Killian Go, 80 Grand-Rue, 9905 Troisvierges, Luxembourg, trade and companies register A45854, business permit 10180274 / 0. contact: co.openheart@outlook.com. [to be completed by the publisher: vat number, if applicable]

use of the website

open-heart.fr presents and sells open heart clothing and accessories. texts, photographs, videos and the open heart logo are protected; any reproduction without written permission is prohibited. creating an account is optional; you are responsible for keeping your password confidential.

products and prices

products are described on their pages. prices are shown in euros on the site and on the payment page; shipping costs are shown before payment. [to be completed by the publisher: whether prices include vat]

orders and payment

the order is confirmed once payment has been accepted on stripe's secure page. the full amount is charged when you order, including for pieces from a collection that has not yet been released.

delivery

orders are shipped to the address entered on the payment page. shipping costs are those shown at checkout. [to be completed by the publisher: delivery countries, carriers and delivery times]

exchanges, returns and withdrawal

size exchanges follow our exchanges & refunds policy. statutory consumer rights, including the legal guarantee of conformity, remain applicable. [to be completed by the publisher: withdrawal period and conditions for consumers]

disputes

please contact us first at co.openheart@outlook.com. [to be completed by the publisher: applicable law, competent court and consumer mediator]

personal data

see our privacy policy.